icon-plane   We ship worldwide, accept plastic cards, PayPal and more.         FREE SHIPPING in Holland, Belgium & Germany

Shopping

Shipping cost:

FREE SHIPPING in Holland, Belgium & Germany
Rest of Europe: + € 10,-
Rest of the world: + € 25,-
Shipping price per 15 kilo, product weight been mentioned at all products in the shop

How Long Will It Take To Get My Package?

Delivery to Holland, Belgium & Germany in 1 to 3 working days;
Delivery to Rest of Europe in 3 to 5 working days;
Delivery to the rest of the world in 5 to 7 working days;

Payment

What Payment Methods Are Accepted?

Currently we accept iDEAL, direct Visa, MasterCard, PayPal, SOFORT Banking, Bancontact/Mister Cash and bitcoin payments as well as PayPal, using which you can pay with most credit cards.

Orders & Returns

How Can I Cancel Or Change My Order?

Changed your mind, or gave the wrong address at checkout? No worries, we’ve all done it.
As long as your order hasn’t processed or shipped, you can make changes to it. Our goal is to ship your order as quickly as possible. So we recommend you to inform us within 3 hours the order been placed.

Do I need an account to place an order?

You do not need to have an account to place an order with us. You can simply shop, add items to the cart, and check out.
When you place your order, we will ask to provide an email address for order confirmations so you can track your order. Doing so will not set up an account, and it will not result in a subscription to e-mail newsletters.

How Do I Track My Order?

Simply enter your order number, which can be found on your order confirmation or dispatch email. For tracking information to be displayed, please wait until you receive your order confirmation email to give us time to process this information.
If you have any problems please contact us

How Can I Return a Product?

We have a customer friendly return policy – we will refund you the full amount. However, return shipping cost is incurred by the buyer.  We accept returns within 10 days from the date of delivery.
Please note that the below return policy is NOT applicable on orders that are custom made or custom stitched.

To return a product you need to follow these steps:
a) Send an email to info@beerdvanstokkum.com with your order number mentioning the product you want to return and your bank details where you want us to refund the amount. Please ensure that bank details submitted to us are free of any errors.

b) Once an email is sent, you will receive a mailing address to which you can ship the product back and the date before which product needs to be dispatched.

c) Please put the product in its original packaging and seal it well. Make sure you bubble wrap it so that product doesn’t get damaged.

d) Ship the product to the mailing address mentioned and send an email to info@beerdvanstokkum.com with the tracking number. Without tracking number, product can’t be tracked and can be lost in transit.

e) Once the product has reached and it is inspected to be free from any defect, your money will be credited to your bank account mentioned in step a).  Refunds will take about 15 working days

Press

Do you like to download images and press information?

You can easily download high resolution images of the products. Please click here and proceed on the press download page.

Selling our products

Do you like to sell our products?

Are you interested in selling our products in your shop? Please contact us by providing information about your shop.

We would need these info: contact details, location, type of shop, other products/brands you sell, Please contact us directly

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